Shipping and delivery

 

If you order something it will be delivered via DHL.

 

Unfortunately it is not possible to have your package sent to a packing station

 

Ususally the estimated processing and delivering time is approximately 2-3 business days, depending on what you ordered. The traditional jackets (Trachtenjanker) need to be pre-ordered and will be delivered seperately.

 

Returning

 

If your product doesn't fit you may just return it and you will be either reimbursed or we will send you another size/ modell.  The same is valid for pre-orders.

 

Please return to this adress: 

Adele Bergzauber

Holger Riedisser

Industriestraße 35-37

87448 Waltenhofen

Germany 

 

Please be aware that you have to bear the costs for returning orders yourselves.

 

We come up for costs for shipping within the EU.

 

For shipping to Switzerland and outside of the EU we will charge you. Additionally , if it is not automatically possible to choose your country in the drop down menu of our online shop, we need you to contact us. 

 

Please note that tax refunds for Switzerland and non-European countries are not possible.